AI for HVAC Contractors.
Most HVAC shops in the GTA are running on a phone, a notebook, and a dispatch board. AI doesn't replace any of that. It removes the parts that wake you up at 2am.
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After-hours dispatch that doesn't lose calls
An AI agent answers off-hours calls, qualifies whether it's a real emergency, and texts the on-call tech with a one-line summary. Voicemail-to-text only catches half of these.
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Quote follow-ups that send themselves
Quotes you sent on Tuesday and forgot about. A scheduled job pulls open quotes from your CRM, drafts a personalized check-in in your voice, queues it for one-click send.
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Photo-to-estimate for service calls
Customer texts a photo of the problem. AI does a rough triage — what unit, what likely issue, what parts to pre-load on the truck. Not a final quote, just a head start.
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Maintenance reminder that knows the customer
Pulls service history per customer, drafts a personalized reminder when seasonal service is due, references their specific equipment and last visit.
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Tech daily summary
End-of-day, AI reads the day's job notes from your dispatch system and drafts a one-page summary for the owner — what got done, what's still open, what needs ordering.
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Review request that doesn't feel automated
After a closed job, AI drafts a review request that references what the tech actually did. Generic 'leave us a review!' texts have a 2% response rate. Specific ones do 5x.
Things people ask before getting started.
Will the after-hours dispatch agent ever auto-dispatch a tech?
No. The agent qualifies the call, decides whether it sounds like a real emergency, and texts the on-call tech a one-line summary with the customer's number. The tech makes the actual call. That's deliberate. AI doesn't get to be the last set of eyes for the first month or two, and on something as expensive as a 2am rollout, probably never.
How much does a build like this cost for an HVAC shop?
Most HVAC engagements I take on land between $4k and $15k, scoped after the first call. The dispatch agent or quote follow-up tends to fit the lower end. Anything that touches multiple systems — your CRM, your dispatch board, photo intake — runs higher. I don't pre-quote without seeing the specific shape of your shop, because half the cost is figuring out what the build actually needs to do.
Do I need to replace my current dispatch software?
No. Most of what I build sits alongside what you already have. ServiceTitan, Jobber, a shared spreadsheet, a notebook on the dispatch desk — the AI reads from it or writes to it, but doesn't ask you to migrate. Replacing your dispatch system is a six-month project. Adding the missing piece around it is usually a few weeks.
What if I'm a one-truck shop?
Then you probably don't need this yet. The math on after-hours dispatch starts working when you're losing real calls and a real revenue number to voicemail — typically three or more techs and steady weekend volume. For a one-truck operation, the quote follow-up or maintenance reminder use cases tend to be a better starting point. Honest answer: come back when you've added the second truck.
Don't see your situation here?
Most engagements start with a use-case nobody's built before. Tell Echo what you're actually trying to make happen.
Talk To Echo About Your Situation